What is the return policy? The Goods must have been purchased within the last 7 days, The goods are still in original packaging, the tags (if any were in placed) still intact.
What are the shipping options? All orders are processed and shipped within 3-7 business days. Orders are not shipped or delivered on the weekends or on holidays
When will I receive my order?All orders are processed and shipped within 3-7 business days. Orders are not shipped or delivered on the weekends or on holidays
What do I do if I never received my order? Check the tracking number and shipping status. Make sure it did not get delivered to the wrong house. Please contact us via email email@example.com or by phone @513-884-9493
What do I do if I received a defective order?Please contact us via email firstname.lastname@example.org or by phone @ 513-884-9493. Send us a picture of the item and let us know rather you would like to exchange or receive a refund.
How do I make changes to an order I’ve already placed? Send us and email (email@example.com) with the items that you already bought and the items that you want added or taken away
Where are you located? Cincinnati Ohio. We do not have a physical location as of now
How is the product made? Where do the materials come from?Mostly all designs are made by myself (owner), materials that are mostly used are cotton and polyester. Scrubs come from a vendor from multiple resources.
How do I make sure I order the right size? If you have any questions regarding sizes please email us before purchasing your order. if you are in the Cincinnati, Ohio area, feel free to come try on certain items on!
How do I contact your company if my question isn’t answered /here? Please feel free to send me an email, or contact me by phone @513-884-9493 if you need further assistance.
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